8 Things to Ask an Auto Transporter Before Hiring Them

1. Does your company have a website?
Before asking too many questions it may be a good idea to ask for the address of the company website. Most auto transporters will include a questions and answers section for you to look through, as well as background information and testimonials.

2. What type of insurance do you offer?
All auto transporters are required to have some type of insurance, but the specific coverage will vary by company. Make sure to find out all of the details about their coverage, and if you are not satisfied with what is provided then be sure to ask if they offer additional insurance for an extra fee.

3. What are your shipping rates?
You will always want to ask a transporter what their rates are for the weight and size of a vehicle. Additionally, make sure you ask about any extra fees, and if you will be responsible for paying import duties and taxes.

4. Are you licensed with Federal Maritime Commission?
You should make sure that a potential auto transporter is licensed with the Federal Maritime Commission. Additionally, the company’s name and FMC number should be listed on the FMC’s website.  

5. Can I get a free shipping estimate?
You should be able to get a quote from a shipping company by simply answering a few simple questions, such as what kind of car you drive and where you need it transported. However, in order to give you an estimate the representative is probably also going to collect your name and contact information, so be prepared for them to follow up with you.

6. What documents will I need?
In addition to prepping your car to travel, you may also be required to present documentation that the car is yours, and a copy of you license or passport. Make sure you ask what documents you need early on so that you can prepare early.

7. When will my car arrive?
Depending on how far in advance you call an auto transporter, they should be able to estimate when you car will arrive at its target destination. You should also find out if you will be required to pick up the vehicle at the port or if they can deliver it to a specific address.

8. Are you offering any discounts or promotions?
Thought not always the best question to ask first, if you are seriously considering hiring a car shipping company then you might want to ask if they have any discounts or promotions running. In today’s economy many companies are willing to offer you a discounted price in order to seal the deal, especially if they know you are serious.